One Sky Solutions has developed PALM — a proprietary platform designed to support companies and law firms in managing complex litigation efficiently and collaboratively.
PALM was born out of the real-world need of a law firm to manage mass litigation on behalf of a client operating across Europe.
Thanks to the contributions and feedback of multinational companies and law firms throughout the continent, PALM has evolved into a powerful tool now used by a growing number of clients and their legal teams. It is specifically designed to support the complexities of mass litigation and to streamline collaboration between in-house departments and external counsels.
One Sky Solutions has designed a legal tech platform to streamline the management of large-scale consumer claims. Developed in collaboration with legal professionals and drawing on their 20 years of experience, PALM enables seamless handling of both pre-court and litigation processes through a single, centralized system.
Built on a SaaS model, PALM requires no installation on client devices. It automates every stage of claim resolution—from intake to closure—ensuring consistency, compliance and transparency.
With powerful features such as real-time analytics, customizable workflows, API integration, business intelligence dashboards, and direct chat channels with clients, PALM empowers legal teams to make data-driven decisions, reduce administrative burden, and optimize legal operations at scale.
ISO 27001 certified and GDPR-compliant, PALM is trusted by law firms and corporate clients accross Europe, alike to deliver efficiency, accuracy, and control in managing complex, cross-border legal disputes.
Introducing PALM
Overview
What benefits can PALM bring to your claims handling process?
Control.
All in one place
Creates a digital case file for each claim
Traces communications and interactions
Manages workflows
Monitors deadlines and claims statuses in real time
Manages precedents
Controls workloads
Centralized invoicing
Time saving.
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No more e-mails
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Automated data and document upload
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Digital workflows from opening to closing a ticket
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Live chat among in-house and external teams
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High levels of automation
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Customizable workflows
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Automated payments
Data analysis.
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Analysis of all system data and creation of customized reports
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Real-time status tracking and analytics
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Live data insights and performance dashboards
ISO 27001 Certification
Our company is certified under ISO 27001, the international standard for information security management. This certification confirms our commitment to safeguarding data and maintaining the highest standards of security, confidentiality, and reliability.
Technology Infrastructure
Engineered for security, scalability, and seamless integration.
PALM is powered by a secure and scalable cloud-based architecture designed to support complex legal operations across multiple jurisdictions.
Advanced security protocols ensure data protection and regulatory compliance (ISO 27001 Certified and compliant with GDPR (EU 2016/679), while seamless integration capabilities allow PALM to connect with CRMs, ERPs, and internal systems.
Its modular structure and cloud scalability make it adaptable to the evolving needs of legal teams and enterprise environments.
Cloud architecture
Security measures
Scalability features
Integration capabilities
FAQ Section
PALM is a proprietary legal case management platform developed in-house by One Sky Solutions to address the complex needs of high-volume, cross-border consumer claims.
What makes it different from generic case management tools is its flexibility: being internally developed, PALM is highly adaptable to different industries, organizational structures, and evolving business requirements.
It combines automation, data analytics, and jurisdiction-specific workflows in a single, scalable environment—making it a powerful solution for both corporations and law firms.Yes, PALM is designed to be highly flexible and fully configurable to match your internal processes.
Before implementation, we conduct an in-depth analysis of your organization’s specific workflows to ensure that the platform is tailored to your operational and compliance requirements.
Moreover, PALM is continuously evolving and can be further adapted over time—clients can request additional customizations as their needs grow or change.Absolutely. PALM is secure and fully compliant with European Data Protection Laws.
It is ISO 27001 certified and compliant with GDPR (EU 2016/679) regulation.PALM connects your in-house team with our network of law firms across Europe. It enables real-time collaboration, case assignment, document sharing, and secure messaging within a single platform—ensuring consistency and transparency across jurisdictions.
Yes, the system is cloud-based, ensuring access 24/7 from anywhere and on any device. This means there's no need for installation. All you need is just a stable internet connection to start using PALM.
We offer a dedicated internal help desk designed to respond quickly and efficiently to the needs of our clients.
Our Help Desk is committed to providing timely assistance, ensuring any issues or inquiries are resolved with care and professionalism.
